BUTTS MOBILE SERVICES
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you contact Butts Mobile Services, schedule an appointment, request a rental, or submit a form on our website, we may collect:
- Name
- Phone number
- Email address
- Vehicle information
- Driver’s license information (for rentals)
- Payment information
- Any information you voluntarily provide to us
How We Use Your Information
We use information you provide to:
- Schedule appointments
- Communicate about services and rentals
- Process payments
- Respond to questions and requests
- Provide customer support
- Improve our website and services
Rental Information
For rental vehicles, we may collect additional information necessary to verify eligibility and complete the rental process.
A valid credit card may be kept securely on file during the rental period and for approximately thirty (30) days after the rental has ended to account for tolls, parking tickets, traffic violations, damage charges, cleaning fees, fuel charges, or other expenses associated with the rental.
Payment Information
Payments are processed through secure third-party providers. Butts Mobile Services does not store full payment card numbers on its website.
Text Messages and Phone Calls
If you call or text us, we may retain those communications for customer service purposes.
Standard message and data rates from your wireless provider may apply.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to better understand how visitors use the site and improve the customer experience.
Information Sharing
We do not sell customer information.
Information may only be shared when necessary to process payments, provide requested services, comply with legal requirements, or protect our business from fraud or abuse.
Security
We take reasonable measures to protect customer information, but no method of transmission over the internet can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or use third-party providers including scheduling, payment processing, and mapping services. These providers maintain their own privacy policies.
Policy Updates
This policy may be updated periodically. Continued use of our website and services constitutes acceptance of any changes.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Butts Mobile Services
Phone: (681) 508-7090